Delete your WineMate account

WineMate mobile app · Account and data deletion

If you have created a WineMate account, you can request deletion of your account and associated personal data. You can also request deletion of some or all of your data without deleting your account.

This page applies to the WineMate mobile app as listed on Google Play.

Request data deletion without deleting your account

You can ask us to delete some or all of your personal data while keeping your WineMate account.

In the app: open Settings → Privacy and GDPR. There you can delete, for example:

• Chat history
• AI memory data
• Taste profile
• Other personal app data available in that menu

By email: send a message to support@getwinemate.com from the email address connected to your WineMate account.

Please include:

• The email address used for your WineMate account
• A short message describing which data you want deleted (for example chat history, taste profile, wine journal entries, or all personal data)
• A note that you want to keep your account

We will process data deletion requests as soon as reasonably possible.

How to request account deletion

To request deletion of your WineMate account, please send an email to support@getwinemate.com from the email address connected to your WineMate account.

Please include:

• The email address used for your WineMate account
• A short message saying that you want your WineMate account deleted

You can also delete your account from inside the WineMate app under Settings → Privacy and GDPR, when you are signed in.

What data will be deleted

When a full account deletion request is processed, the following data is deleted if it exists for your account:

• WineMate user account
• Email address connected to the account
• Taste profile
• Wine notes and wine journal entries
• Saved preferences
• Chat-related user profile and memory data
• Other personal data connected to the WineMate account

When you request deletion of only some data (without deleting the account), we delete the categories you ask for, where they exist.

What data may be retained

Some limited technical or security-related information may be retained for a limited period where required for fraud prevention, security, debugging, or legal compliance.

Processing time

We will process account and data deletion requests as soon as reasonably possible.

Contact

Contact: support@getwinemate.com